2012年1月2日星期一

3 Days Off During Chinese New Year for Asia Office but US Office Is On-going

Happy New Year for all international customers of Sunvalleyus.com!

Following the steps of 2012 New Year, our Chinese colleagues in Asia would welcome their biggest festival - Spring Festival from January 21st to 25th (Perking time), which means you may can't find your favorite CSR who is working in our Asia office or hardly connect with our dear Una who takes care of online service via Facebook or MSN during these days. Don't be sad, though it may take times to solve your problems, our US office is still on-going and they would back the track after several days.

Let us check the available ways during the Chinese New Year:

Address: 700 Aldo Ave,Santa Clara, CA 95054
Tel: 1-408-980-9199
Fax: 1-408-980-9699
MSN: service@sunvalleyus.com
Facebook: http://www.facebook.com/pages/Sunvalleyus/277285818985742

Any further questions, feel free to contact with us via email address: service@sunvalleyus.com. As long as getting back, your problems will be put the top list of our jobs.

Thank your for your time and consideration.
All the best!


2011年12月14日星期三

Sunvalleyus.com Dropship Guide

Any registered SunvalleyUS member can drop-ship products directly from our warehouses in the U.S., Germany and China to international customers.
When dropshipping, please use the online checkout comments box to add your customer’s phone number. This is necessary for the courier to use in case of delivery problems. It will not be used by NearbyExpress.


> Register for Free

If you do not have an account, please visit [https://www.sunvalleyus.com/customer/account/create/] to register for FREE.


> Find Your Products

From the home page, there are a number of ways you can begin to search out suitable products for you to sell:


Search by Category: To browse products in a specific area of interest, use the category list on the left to narrow down our catalog and browse pages with products and deals catered for you. 
Search by Keyword: If you have a particular product in mind, type the product, brand-name, or special function you're looking for into the Search box at the top of the home page and click Go. You will then be given a list of products that match your searched word(s) with brief description and link to the product page. A product Search box can also be found on almost every page on sunvalleyus.com.

> Promote Online

Choose the china wholesale products from sunvalleyus that you think will sell, then download the pictures and description to use for your listing (tutorial is located here: http://pages.ebay.com/sellerinformation/howtosell/sellingbasics.html)
List the products on your Amazon store, eBay store, your own internet store, or wherever you like.  You set your own sales price for the each item.

> Get an order

When you get an order, you collect payment from your buyer first, and then you place an order on sunvalleyus.com for the item(s) your customer is buying.
We deliver the products directly to your customer.  Your name will be on the shipping label and invoice, your customer will think it was shipped from your warehouse.
Your customer receives the goods via express shipment (UPS, DHL, etc.) normally within 1-week.  You have made a profit and a happy customer who will be glad to buy from you again in the future!

Updated Shipping Fee Charged on Sunvalleyus.com

Dear customers, we wanted you to be aware of some recent updates we have made on the website.  Due to cost increases put upon us by UPS and the US Postal Service, we need to update our shipping fees for certain product groups and regions. This means that heavier products like batteries and large products like big LCD Screens have increased their shipping fee to cover most of this new cost.  However, with every cloud there is some sunshine!  We also lowered some fees on small accessories shipped within the U.S. to bring them more in line with the true shipping cost from the carriers.  And if you are an overseas customer, we have also updated your shipping fees to reflect the avg fee we expect to pay fed-ex/dhl/etc. from now until the end of 2011.

 Now, you may ask, what is the standard shipping fee on sunvalleyus.com?

Well, we charge the Shipping Fee based on the kind of product [5 types: Laptop AC Adapters, Laptop Batteries, Laptop Keyboards, Laptop LCD Screen Panels, Other Gadgets/Accessories] and the destination country [US/Canada or Overseas]. In order to find out the exact shipping cost you will need to pay for a certain product, please add it to your cart and then go to the checkout page and input your location in the Estimate Shipping and Tax box to see the shipping cost to your location.